Operating Policies

• Hours of Operation: Monday through Saturday (closed Sundays). First appointment is at 9 AM and last appointment is at 6 PM.
• The Woods Spa offers a smoke and alcohol free environment. We do not serve guests who are intoxicated.
• Prices effective November 1, 2007.
• Reservations may be made by calling 724-349-2192 or toll free at
  1-866-600-2192 Monday through Saturday between 9AM and 6 PM.
• Cash, Checks, Master Card/Visa are accepted. A $50 fee is charged on returned checks.
• Please make sure you know the location of the spa prior to your visit. Directions are in the general brochure and on the web site.
• Plan to arrive 15 minutes before appointment time to complete client intake form. We cannot guarantee complete service if you arrive more then 15 minutes after your appointment time.
• Male and Female Therapists are available at The Woods Spa; please notify us if you have a preference.
• The staff of The Woods Spa welcomes a 15% gratuity.
• Cancellations must be made by phone 24 hours prior to your scheduled appointment.
• A deposit of 25% of treatment cost is requested to secure appointment for groups of 2 or more people.
• Gift certificates will be honored for one year from date of purchase. After one year, if prices increase, there will be an additional charge to cover the increase.
• The Woods Spa does not accept gift certificates from Spa Finder.
• It is the responsibility of the guests to present their gift certificates prior to receiving services. If there is no gift certificate available, payment must be in the form of cash, check, or Visa/Mastercard. It is not the responsiblity of the spa staff to search through past records for gift certificates. No exceptions.